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Contact
Us By Phone
Whenever
you have a question, problem or a complaint
about your gas service or bill please call
us. It is the fastest method of communicating
with us to resolve any problems you may
have. Our representatives are dedicated
to providing you with a fair and prompt
response to your call.
You can also visit
one of our centralized Consumer Assistance
Centers which are staffed with experienced
representatives who can answer your service
and billing-related questions or use the
Customer Feedback Form to send us your
questions comments and suggestions.
For
gas emergencies call:
1-800-444-3130
24 hours a day, 7 days
a week
Customers
with hearing or speech difficulties:
Electronic display (TTY or teletypewriter)
at 7-1-1 or
1-800-662-1220 - New
York
1-800-855-2880 - Pennsylvania
*Please note: You will need to
provide the relay operator with the gas
emergencies phone number provided above.
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For
general questions regarding gas service
or bill inquiries:
New
York
Buffalo
area: (716) 686-6123
Outside Buffalo: 1-800-365-3234
7:00 a.m.-6:00 p.m.
Monday through Friday
(excluding holidays) |
Pennsylvania
Erie area: (814) 871-8200
Outside Erie: 1-800-365-3234
7:00 a.m.-6:00 p.m.
Monday
through Friday
(excluding holidays) |
Customer
Feedback Form
The management of National Fuel wants to learn of your comments and suggestions
for our Company and our website. Please click here to
send us your feedback. Never use email to contact us about a
natural gas emergency situation. Please call 1-800-444-3130 for gas emergencies.
Customers
with hearing or speech difficulties:
Electronic display (TTY or teletypewriter) at
7-1-1 or
1-800-662-1220 - New York
1-800-855-2880 - Pennsylvania
*Please note: You
will need to provide the relay operator with the
gas emergencies phone number provided above.
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